1、保修期的确定以顾客购机发票、购买凭证或交易记录的日期开始计算,扣除因修理占用和无零配件待修的时间;
2、如顾客遗失发票或相关的保修凭证,则以机器的生产日期后延三个月开始计算;
3、在三包有效期内消费者凭发票(或复印件)及三包凭证办理换货的,保修期以换货日期重新开始计算。

退货

自购买之日起7日内,如果机器人主机出现三包所列非人为性能故障,并经女娲机器人换机服务中心检测确认,您可以选择维修、更换同型同规格的机器人主机或退货。

换货

自购买之日起15日内,如果机器人主机出现符合三包规定的性能故障,并经女娲机器人换机服务中心检测确认,您可以选择修理或者免费更换同型同规格的全套新机,可以在女娲机器人授权服务中心或女娲机器人总部换新。

机器人在保修期内,出现性能故障,消费者可到女娲机器人维修中心或返厂到深圳总部进行免费维修。

出现以下情况,需要收取合理的材料费和维修费

1、超过三包有效期的;
2、无三包凭证及有效发票的(能证明在三包有效期内的除外);
3、三包凭证上的内容与商品实物标识不符或者涂改的;
4、未按产品使用说明书要求使用、维修保养而造成损坏的;
5、私自拆卸、私自维修造成损坏,经非女娲机器人公司授权的维修或改装;
6、浸液、受潮或者发霉的;
7、除国家三包法规定所列的主要部件之外,设备的辅助部件和其他部件出现故障的;
8、因不可抗力造成损坏的。



若您在使用中遇到问题,欢迎您通过以下方式与我们沟通

客服热线:0755-27652922

电子邮箱:admin@skyee.com.cn

微信公众号:天益智能科技



公司名称:深圳市女娲机器人科技有限公司
公司地址:深圳市南山区学苑大道1001号南山智园C3栋16楼
服务热线:0755-27652922
邮编:518101
收件人:EVA ROBOT

温馨提示:

经销商或终端客户直接发往女娲机器人总部退换机产生的双向物流费(网上销售渠道,无理由退货除外)由女娲机器人公司承担。

保内和付费维修,客户机器发回女娲机器人总部产生的物流费由客户承担,机器返回产生的物流费由女娲机器人公司承担。


1、The warranty period is determined by the date the customer purchases the invoice, the purchase voucher or the transaction record, and the time spent on repairs and spare parts is not deducted.;
2、If the customer loses the invoice or relatedThe warranty certificate is calculated by extending the machine’s production date by three months;
3、If the consumer exchanges the invoice (or photocopy) and the three-package certificate during the validity period of the three-package, the warranty period will be restarted based on the date of exchange.


Return

Within 7 days from the date of purchase, if the robot is out Now the non-human performance faults listed in the three packs are confirmed by the Nuwa Robot Change Service Center. You can choose to repair or replace the robots of the same type and return them.

Exchange

Within 15 days from the date of purchase, if the robot host has a performance failure that meets the requirements of the Three Guarantees and is confirmed by the Nuwa Robot Change Service Center, you can choose to repair or replace the same type of the same specification for free. Full set The new machine can be renewed at the Nuwa Robot Authorized Service Center or the Nuwa Robot Center.

During the warranty period, the robot has performance failures. Consumers can go to the Nuwa Robot Repair Center or return to the Shenzhen headquarters for free maintenance.


A reasonable material and maintenance fee will be charged for the following conditions

1. More than three The validity period of the package;
2, no three-package certificate and valid invoice (can prove Except during the validity period of the three packs;
3. The contents of the three packs of documents are inconsistent with or altered by the physical identification of the goods;
4. Failure to use, repair and repair according to the product manual ;
5, private disassembly, private repair caused Damaged, repaired or modified by a non-female robot company;
6, immersion, damp or moldy;
7, in addition to the main components listed in the National Three Guarantees Act, equipment Auxiliary parts and other parts have failed;
8, because not Resistance caused damage.


If you encounter problems during use, you are welcome to communicate with us through the following methods

Customer Service Hotline: 4009693233

Email: helloskyee@163.com.

WeChat public number: Shenzhen Nuwa Robot Technology Co., Ltd.





Company Name: Shenzhen Tianyi Network Technology Co., Ltd.
Company Address: 1001 Xueyuan Avenue, Tiannan District, Shenzhen No. 16 Building, C3 Building, Nanshan Zhiyuan
Service Hotline: 0755-27652922
Zip Code: 518101
Recipient: EVA ROBOT

Tips:

The two-way logistics fee generated by the dealer or terminal customer directly sent to the VCD robot headquarters return machine (online sales channels, except for no reason to return) is undertaken by the Nvwa Robotics Company.

Insured and paid repairs, The logistics fee incurred by the customer machine sent back to the son-in-law robot headquarters is borne by the customer, and the logistics fee generated by the return of the machine is borne by the Nuwa Robot Company.



1、保修期的确定以顾客购机发票、购买凭证或交易记录的日期开始计算,扣除因修理占用和无零配件待修的时间; 
2、如顾客遗失发票或相关的保修凭证,则以机器的生产日期后延三个月开始计算;
3、在三包有效期内消费者凭发票(或复印件)及三包凭证办理换货的,保修期以换货日期重新开始计算。
退货


自购买之日起7日内,如果机器人主机出现三包所列非人为性能故障,并经女娲机器人换机服务中心检测确认,您可以选择维修、更换同型同规格的机器人主机或退货。
换货


自购买之日起15日内,如果机器人主机出现符合三包规定的性能故障,并经女娲机器人换机服务中心检测确认,您可以选择修理或者免费更换同型同规格的全套新机,可以在女娲机器人授权服务中心或女娲机器人总部换新。
机器人在保修期内,出现性能故障,消费者可到女娲机器人维修中心或返厂到深圳总部进行免费维修。
出现以下情况,需要收取合理的材料费和维修费


1、超过三包有效期的;
2、无三包凭证及有效发票的(能证明在三包有效期内的除外);
3、三包凭证上的内容与商品实物标识不符或者涂改的;
4、未按产品使用说明书要求使用、维修保养而造成损坏的;
5、私自拆卸、私自维修造成损坏,经非女娲机器人公司授权的维修或改装;
6、浸液、受潮或者发霉的;
7、除国家三包法规定所列的主要部件之外,设备的辅助部件和其他部件出现故障的;
8、因不可抗力造成损坏的。



若您在使用中遇到问题,欢迎您通过以下方式与我们沟通


客服热线:0755-27652922
电子邮箱:admin@skyee.com.cn
微信公众号:天益智网



公司名称:深圳市天益智网科技有限公司 
公司地址:深圳市天益智网科技有限公司 
服务热线:0755-27652922 
邮编:518101 
收件人:EVA ROBOT
温馨提示:
经销商或终端客户直接发往女娲机器人总部退换机产生的双向物流费(网上销售渠道,无理由退货除外)由女娲机器人公司承担。
保内和付费维修,客户机器发回女娲机器人总部产生的物流费由客户承担,机器返回产生的物流费由女娲机器人公司承担。


1、The warranty period is determined by the date the customer purchases the invoice, the purchase voucher or the transaction record, and the time spent on repairs and spare parts is not deducted.;
2、If the customer loses the invoice or relatedThe warranty certificate is calculated by extending the machine’s production date by three months;
3、If the consumer exchanges the invoice (or photocopy) and the three-package certificate during the validity period of the three-package, the warranty period will be restarted based on the date of exchange.


Return

Within 7 days from the date of purchase, if the robot is out Now the non-human performance faults listed in the three packs are confirmed by the Nuwa Robot Change Service Center. You can choose to repair or replace the robots of the same type and return them.

Exchange

Within 15 days from the date of purchase, if the robot host has a performance failure that meets the requirements of the Three Guarantees and is confirmed by the Nuwa Robot Change Service Center, you can choose to repair or replace the same type of the same specification for free. Full set The new machine can be renewed at the Nuwa Robot Authorized Service Center or the Nuwa Robot Center.

During the warranty period, the robot has performance failures. Consumers can go to the Nuwa Robot Repair Center or return to the Shenzhen headquarters for free maintenance.


A reasonable material and maintenance fee will be charged for the following conditions

1. More than three The validity period of the package;
2, no three-package certificate and valid invoice (can prove Except during the validity period of the three packs;
3. The contents of the three packs of documents are inconsistent with or altered by the physical identification of the goods;
4. Failure to use, repair and repair according to the product manual ;
5, private disassembly, private repair caused Damaged, repaired or modified by a non-female robot company;
6, immersion, damp or moldy;
7, in addition to the main components listed in the National Three Guarantees Act, equipment Auxiliary parts and other parts have failed;
8, because not Resistance caused damage.


If you encounter problems during use, you are welcome to communicate with us through the following methods

Customer Service Hotline: 4009693233

Email: helloskyee@163.com.

WeChat public number: Shenzhen Nuwa Robot Technology Co., Ltd.





Company Name: Shenzhen Tianyi Network Technology Co., Ltd.
Company Address: 1001 Xueyuan Avenue, Tiannan District, Shenzhen No. 16 Building, C3 Building, Nanshan Zhiyuan
Service Hotline: 0755-27652922
Zip Code: 518101
Recipient: EVA ROBOT

Tips:

The two-way logistics fee generated by the dealer or terminal customer directly sent to the VCD robot headquarters return machine (online sales channels, except for no reason to return) is undertaken by the Nvwa Robotics Company.

Insured and paid repairs, The logistics fee incurred by the customer machine sent back to the son-in-law robot headquarters is borne by the customer, and the logistics fee generated by the return of the machine is borne by the Nuwa Robot Company.



1、保修期的确定以顾客购机发票、购买凭证或交易记录的日期开始计算,扣除因修理占用和无零配件待修的时间;
2、如顾客遗失发票或相关的保修凭证,则以机器的生产日期后延三个月开始计算;
3、在三包有效期内消费者凭发票(或复印件)及三包凭证办理换货的,保修期以换货日期重新开始计算。


退货

自购买之日起7日内,如果机器人主机出现三包所列非人为性能故障,并经女娲机器人换机服务中心检测确认,您可以选择维修、更换同型同规格的机器人主机或退货。

换货

自购买之日起15日内,如果机器人主机出现符合三包规定的性能故障,并经女娲机器人换机服务中心检测确认,您可以选择修理或者免费更换同型同规格的全套新机,可以在女娲机器人授权服务中心或女娲机器人总部换新。


机器人在保修期内,出现性能故障,消费者可到女娲机器人维修中心或返厂到深圳总部进行免费维修。


出现以下情况,需要收取合理的材料费和维修费

1、超过三包有效期的;
2、无三包凭证及有效发票的(能证明在三包有效期内的除外);
3、三包凭证上的内容与商品实物标识不符或者涂改的;
4、未按产品使用说明书要求使用、维修保养而造成损坏的;
5、私自拆卸、私自维修造成损坏,经非女娲机器人公司授权的维修或改装;
6、浸液、受潮或者发霉的;
7、除国家三包法规定所列的主要部件之外,设备的辅助部件和其他部件出现故障的;
8、因不可抗力造成损坏的。


若您在使用中遇到问题,欢迎您通过以下方式与我们沟通

客服热线:400-8888-888

电子邮箱:xxxxxxxx@xxxx.com

微信公众号:EVA ROBOT


公司名称:深圳市天益智网科技有限公司
公司地址:深圳市天益智网科技有限公司
服务热线:0755-27652922
邮编:518101
收件人:EVA ROBOT

温馨提示:

经销商或终端客户直接发往女娲机器人总部退换机产生的双向物流费(网上销售渠道,无理由退货除外)由女娲机器人公司承担。

保内和付费维修,客户机器发回女娲机器人总部产生的物流费由客户承担,机器返回产生的物流费由女娲机器人公司承担。


1、The warranty period is determined by the date the customer purchases the invoice, the purchase voucher or the transaction record, and the time spent on repairs and spare parts is not deducted.;
2、If the customer loses the invoice or relatedThe warranty certificate is calculated by extending the machine’s production date by three months;
3、If the consumer exchanges the invoice (or photocopy) and the three-package certificate during the validity period of the three-package, the warranty period will be restarted based on the date of exchange.


Return

Within 7 days from the date of purchase, if the robot is out Now the non-human performance faults listed in the three packs are confirmed by the Nuwa Robot Change Service Center. You can choose to repair or replace the robots of the same type and return them.

Exchange

Within 15 days from the date of purchase, if the robot host has a performance failure that meets the requirements of the Three Guarantees and is confirmed by the Nuwa Robot Change Service Center, you can choose to repair or replace the same type of the same specification for free. Full set The new machine can be renewed at the Nuwa Robot Authorized Service Center or the Nuwa Robot Center.

During the warranty period, the robot has performance failures. Consumers can go to the Nuwa Robot Repair Center or return to the Shenzhen headquarters for free maintenance.


A reasonable material and maintenance fee will be charged for the following conditions

1. More than three The validity period of the package;
2, no three-package certificate and valid invoice (can prove Except during the validity period of the three packs;
3. The contents of the three packs of documents are inconsistent with or altered by the physical identification of the goods;
4. Failure to use, repair and repair according to the product manual ;
5, private disassembly, private repair caused Damaged, repaired or modified by a non-female robot company;
6, immersion, damp or moldy;
7, in addition to the main components listed in the National Three Guarantees Act, equipment Auxiliary parts and other parts have failed;
8, because not Resistance caused damage.


If you encounter problems during use, you are welcome to communicate with us through the following methods

Customer Service Hotline: 4009693233

Email: helloskyee@163.com.

WeChat public number: Shenzhen Nuwa Robot Technology Co., Ltd.





Company Name: Shenzhen Tianyi Network Technology Co., Ltd.
Company Address: 1001 Xueyuan Avenue, Tiannan District, Shenzhen No. 16 Building, C3 Building, Nanshan Zhiyuan
Service Hotline: 0755-27652922
Zip Code: 518101
Recipient: EVA ROBOT

Tips:

The two-way logistics fee generated by the dealer or terminal customer directly sent to the VCD robot headquarters return machine (online sales channels, except for no reason to return) is undertaken by the Nvwa Robotics Company.

Insured and paid repairs, The logistics fee incurred by the customer machine sent back to the son-in-law robot headquarters is borne by the customer, and the logistics fee generated by the return of the machine is borne by the Nuwa Robot Company.